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HOLO Card Privacy Policy

Thank you for visiting The City and County of Honolulu, Hawaii (City), HOLO Card web portal and reviewing our privacy policy. Because The City, values its visitors, we only collect the minimum amount of information necessary to serve our customers. The City will collect no personal information about you when you visit its web portal unless you voluntarily choose to provide that information by entering information in an online form, sending an e-mail, registering for a City subscription, or by performing an online service transaction using an assigned user ID, password, credit card, or electronic check.

Data Collection

If you do nothing during your visit but browse through The City HOLO Card web portal to read Web pages or download information, The City will automatically gather and store certain information about your visit. Your web browser software transmits most of this information to us; however, this information does not identify you personally.

We automatically collect and store only the following information about your visit:

  • The numeric IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access The City HOLO Card web portal. The City’s software can then map these IP addresses into internet domain names, for example, "xcompany.com" if you use a private internet access account, or "yourschool.edu" if you connect from a university's domain;
  • The type of browser and operating system used to access The City HOLO Card web portal;
  • The date and time you access The City HOLO Card web portal;
  • The pages you visit, including graphics loaded from each page and other documents you download, such as PDF (Portable Document Format) files and word processing documents; and
  • If you were referred to The City HOLO Card web portal from another web site, The City captures the address of the referring web site.

The City uses this information to make The City HOLO Card web portal more useful to visitors—to learn about the number of visitors to our site and the types of technology visitors use. We do not use information to track or record information about individuals and their visits.